www.cosmicsalvo.com (the "Site") is owned and operated by Cosmic Salvo Pvt. Ltd. ("we" or "us" or Cosmicsalvo), a company incorporated under the laws of India and having its office at GROUND FLOOR, 2994/3, RANJIT NAGAR, RAJIT NAGAR, Central Delhi, Delhi, 110008 

 

Please note that this is a business/commercial site and can be accessed only by a valid account holder. Your access and use of the Site is subject to the following terms and conditions ("Website Terms and Conditions") and all applicable laws. By accessing and browsing this Site, you accept, without limitation or qualification, the Website Terms and Conditions. If you do not agree with any of the below Terms and Conditions, do not use this Site.

 

We reserve the right, in our sole discretion, to modify, alter or otherwise update these Website Terms and Conditions at any time and you agree to be bound by such modifications, alterations or updates.

 

INTENDED AUDIENCE

Unless otherwise specified, this site is intended for two categories of people i.e.

 

    • Cosmicsalvo Distributors (CD)

    • Customers

 

Each category in turn is bound by an additional agreement i.e. a CD is bound by the "CD agreement"; and a Customer is bound by the "Customer agreement". These agreements find mention on the relevant portions of the website that relate to each of these categories. If you fall within any of these categories, it is your responsibility to familiarise yourself with the appropriate agreement and to comply with its terms.

 

This website (operated by us from our office located in New Delhi, India) is intended as a service to the above mentioned categories of people located in India. Therefore any person who accesses this website from outside India shall do so at his/her own risk and is responsible for compliance with the laws of his/her respective jurisdiction.

 

Customer Satisfaction Program

 

We observe an irreversible 100% Satisfaction Guarantee on our products, wherever specified. This assures that consumers of Cosmicsalvo products will be satisfied with their purchases.

 

According to this,

 

    i. If a Customer is not completely satisfied, he/she may return the product to the Cosmicsalvo Distributor for a 100% refund for the product within 7 days of original purchase.

 

    ii. A Cosmicsalvo Distributor can return such products back to the company within 30 days of its purchase. The Product Refund Policy is applicable on saleable products as well as partially used products, wherein not more than 25% of the product has been used.

 

Cosmicsalvo Distributor shall advise Cosmicsalvo of any customer complaint and provide copies of all correspondence and details of all conversations regarding the complaint. Cosmicsalvo Distributors are not authorized to make any type of offer or compromise or render Cosmicsalvo liable for any complaint or product return.

 

Whenever there is a request from a customer for honoring the Company Satisfaction Guarantee, the Cosmicsalvo Distributor shall offer to the customer the choice of:

 

    • Full refund of the purchase price paid

    • Exchange with the same or another product of equivalent value.

 

Cosmicsalvo Distributors are required to indemnify Cosmicsalvo for any claim, legal actions, suit, etc. (including Cosmicsalvo legal fees) which are filed or which originate because of any failure by the Cosmicsalvo Distributor to observe this rule.

 

Cosmic Salvo Returned & Refund Policy:

The Company will accept return of products along with relevant Customer Order Receipt, Product Return Form and related invoice within 30 days of its purchase. Once we receive your return, a refund is issued to the original payment method (in case of pre-paid transactions).

To cancel items that aren't dispatched yet: Go to Your Orders Select the item you want to cancel and click Cancel items Note: Your order will be cancelled instantly and a refund will be processed to your original payment method, if the payment was already made. If your order has already been dispatched: Select the Request cancellation option and the item(s) will be returned to us for a refund (if the payment is already made).

Amoli Warranty:

 

    • This warranty does not cover any damage caused by accident, misuse, ordinary wear and tear (includes scratches on steel/gold polish/plating etc.)

    • We offer Full Money Back Guarantee within 30 days from the date of invoice. For Full Money Back Guarantee, the artificial jewellery should be unused, undamaged and in saleable condition with original tags & packaging.

    • Repair incase of manufacturing defects will be done only within 90 days from the date of invoice.

    • The defective artificial jewellery has to be presented physically along with the original invoice at the time of repair, within 90 days at concerned MSC.

    • Repairs will take 40 days from the date of submission of the defective artificial jewellery subject to the availability of stocks and other essentials required in carrying out the job.

    • The packing (jewellery box) will not be the part of the repair policy.

    

 

 

INTELLECTUAL PROPERTY RIGHTS

Copyrights:

 

All material on this Site ("Material"), including but not limited to text, images, illustrations, etc are protected by copyrights which are owned and controlled by us or by other parties that have licensed their material to us. Material from the site may not be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way.

 

We grant you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with the written consent of Cosmicsalvo. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.

 

You may not frame or utilise framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Cosmicsalvo without express written consent. You may not use any meta tags or any other "hidden text" utilising Cosmicsalvo name or trademarks without the express written consent of Cosmicsalvo. Any unauthorised use terminates the permission or license granted by Cosmicsalvo.

 

Trademarks:

 

The trademarks, logos and service marks ("Marks") displayed on the Site are our property and the property of other parties. Users are prohibited from using any Marks without our written permission or third parties, which may own the Marks. We also own "trade-dress" rights to the look and feel of our website, which cannot be replicated, without our permission.

 

SUBMISSIONS OF INFORMATION/IDEAS

 

Any information or material submitted by you to the Cosmicsalvo website (whether through e-mail or otherwise) will be deemed non-proprietary and non-confidential, and may be used by Cosmicsalvo without restriction. Notwithstanding the foregoing, all personal data (e.g., name, address and telephone number) provided to Cosmicsalvo will be handled in accordance with Cosmicsalvo Privacy Policy.

 

Cosmicsalvo is always improving its products and services and developing new features. If you have ideas regarding improvements or additions to the Cosmicsalvo, we would like to hear them. However, please note that under no circumstances shall any disclosure of any idea, related materials to Cosmicsalvo be subject to any obligation of confidentiality or expectation of compensation.

 

By submitting the idea and/or any related material to Cosmicsalvo, you are waiving any/all rights that you may have in the idea or any related materials and are representing and warranting to Cosmicsalvo that the idea and/or related materials are wholly original with you and that no one else has any rights in the idea and/or materials and that Cosmicsalvo is free to implement that idea and to use the materials if it so desires as provided or as modified by Cosmicsalvo, without obtaining permission or license from any third party.

 

 

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

 

This site is provided by Cosmicsalvo on an "as is and "as available" basis. Cosmicsalvo makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, or products included on this site. You expressly agree that your use of this site is at your sole risk. To the full extent permissible by applicable law, Cosmicsalvo disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose.

 

LIMITATION OF REMEDY

 

If you are damaged or injured by any of the Material contained in the Site, or you are dissatisfied with the Site or Material for any reason, then your sole and exclusive remedy is to discontinue accessing and using the Site.

 

JURISDICTIONAL ISSUES

 

This agreement shall be governed by, construed and enforced solely in accordance with the laws of India and the courts at Delhi shall have exclusive jurisdiction in this regard. This is the entire agreement between the parties relating to the matters contained herein.

 

TERMINATION

 

This agreement will terminate immediately without notice from us if in our sole discretion you fail to comply with any term or provision of this Agreement. Upon termination, you must destroy all materials obtained from this Site and all copies thereof, whether made under the terms of this Agreement or otherwise. In the event of termination, the disclaimers of warranties and limitations of liabilities, damages and remedies set forth in this Agreement shall survive.

 

OTHER

 

If any provision of this agreement shall be unlawful, void, or for any reason unenforceable then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions. We may at any time revise these Terms and Conditions by updating this posting. You are bound by any such revisions and should therefore periodically visit this page to review the then current Terms and Conditions to which you are bound.

By accepting these terms and conditions for joining the Cosmicsalvo business as a Cosmicsalvo Distributor, you hereby give your consent for receiving Cosmicsalvo business promotions and offers via SMS/call from Cosmicsalvo Private Limited.


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