(a) Delivery Guarantees: We offer guaranteed delivery on certain delivery speeds and select products. When guaranteed delivery is available on an order, we'll state this on the checkout page, with the associated delivery date and cost.
(b) About Shipping Restrictions: Certain restrictions prevent us from shipping certain products to all geographical locations. Restrictions for specific items may require the purchaser to provide additional information in order to ship the item.
(i) What are the shipping charges on products?
• Orders above Rs.3000/– Free Delivery
• All subsequent orders - Rs.90/- Courier Charges ( All Over India )
• Additional courier charge applicable on selected pincodes
• Courier charges are not refundable.
(ii) How long will it take to receive the ordered products?
We try to ensure that your order reaches you in the fastest time and in good condition.
It takes 2-5 working days from the day of order confirmation to deliver the products within India, given that the delivery is not delayed due to concerns raised by any governmental authority or any other entity acting on behalf of the government or acting as per the directions of the government.
If in case the delivery period exceeds the stipulated time, either due to mishap or unforeseen circumstances, it will be notified to the customer regarding the same. In such cases the Customer/Distributor has the right to accept or cancel the order. If the order is cancelled, the refund is made directly to the Customer’s/Distributor’s bank account using the same mode the payment was received and the goods are taken back by the company.
The Customer’s/Distributor’s are advised that if the packaging is tampered with or damaged at the time of accepting delivery of the goods, they should refuse to take delivery of the package and immediately inform our respective branch mentioning the order reference number. We shall make our best efforts to ensure that a replacement delivery is sent at the earliest.